Meet Chantelle Phillips
MCP, Registered Clinical Counsellor
Compassionate support for understanding your emotions, navigating difficult experiences, and finding meaningful ways forward.
Emotional Regulation • DBT-Informed Counselling • Mood & Personality-Related Concerns • LGBTQIA+ Affirming Care
A COMPASSIONATE APPRAOCH TO EMOITONAL WELL-BEING
Finding Understanding in Life's More Complex Moments
Chantelle Phillips is a Registered Clinical Counsellor with counselling experience since 2018, supporting adolescents and adults through emotional challenges, difficult relationships, and complex mental health concerns.
With a calm, collaborative, and client-centred approach, Chantelle values creating a therapeutic environment where individuals feel respected, heard, and comfortable exploring their experiences without judgment.
Her clinical background includes supporting clients experiencing mood and personality-related concerns, difficulties with emotional regulation, self-harm, suicidal thoughts, and the effects of complex trauma.
Chantelle recognizes that emotional experiences can be difficult to navigate, particularly when feelings become intense, relationships feel uncertain, or familiar coping strategies no longer seem helpful.
Her approach combines compassionate conversation with evidence-informed therapeutic strategies, offering clients opportunities to develop greater understanding of their experiences and explore skills that may support their everyday lives.
LEARN MORE ABOUT CHANTELLE PHILLIPS, RCC
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A Foundation in Counselling Psychology & Clinical Practice
Chantelle brings experience from independent private practice, collaborative counselling settings, and community-based mental health services.
Since beginning her counselling career in 2018, she has worked with individuals presenting with a broad range of emotional, behavioural, and interpersonal concerns.
Her professional experience includes:
Operating an independent counselling practice since 2021
Providing counselling to adolescents and adults
Supporting clients with mood and personality-related concerns
Conducting clinical risk assessments and collaborative safety planning
Co-facilitating adult Dialectical Behaviour Therapy groups
Working with LGBTQIA+ individuals and clients navigating complex life experiences
Education
Master of Counselling Psychology (MCP) — Adler University, 2018
Bachelor of Science in Psychology — University of Victoria, 2016
Registered Clinical Counsellor — BC Association of Clinical Counsellors, #16035
Her professional background also includes community support work, involvement in mental health research, and experience supporting individuals with diverse abilities.
These experiences contribute to her appreciation for the different circumstances, identities, and relationships that influence emotional well-being.
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A Relationship Built on Compassion, Trust & Collaboration
Chantelle believes that a meaningful therapeutic relationship provides an important foundation for counselling.
Her approach is calm, approachable, and grounded in respect for each person's individual experiences.
She recognizes that clients may arrive with different needs. Some are looking to understand patterns in their emotions or relationships, while others may be navigating ongoing mental health concerns or exploring practical ways to respond to difficult situations.
Chantelle draws from several therapeutic approaches, including:
Dialectical Behaviour Therapy (DBT): Exploring emotional regulation, distress tolerance, interpersonal effectiveness, and mindfulness skills.
Cognitive Behavioural Therapy (CBT): Examining relationships between thoughts, emotions, and behaviours.
Internal Family Systems (IFS)-Informed Perspectives: Considering different emotional responses and internal experiences with curiosity and compassion.
Client-Centred Counselling: Adapting therapeutic conversations and interventions to each client's circumstances, preferences, and goals.
Her work emphasizes collaboration and informed choice, recognizing that therapeutic approaches should be considered in relation to individual needs and clinical suitability.
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A Space for Understanding, Connection & Personal Growth
Emotional experiences are not always straightforward.
You may find yourself responding strongly to situations, feeling uncertain about relationships, or experiencing shifts in mood that influence everyday life.
At times, you might understand what you're feeling but struggle to know what to do with those emotions.
Chantelle approaches these experiences with compassion and curiosity.
Rather than focusing solely on symptoms or labels, she values understanding the person behind the concern, including their relationships, experiences, strengths, and goals.
Her counselling approach offers space to explore emotional patterns, consider different perspectives, and develop practical strategies suited to individual circumstances.
For Chantelle, meaningful care involves both feeling understood and having opportunities to explore new ways of navigating life's challenges.
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Individualized Support for Emotional & Relational Well-Being
Chantelle's clinical interests reflect her experience in counselling individuals navigating complex emotional experiences, mood-related concerns, and interpersonal difficulties.
Emotional Regulation & Distress Tolerance
Mood Disorders, Including Depression & Bipolar Disorder
Personality-Related Concerns
Borderline Personality Disorder (BPD)
Self-Harm & Suicidal Thoughts
Anxiety & Emotional Overwhelm
Complex Trauma & Difficult Life Experiences
LGBTQIA+ Mental Health & Identity
Relationships & Interpersonal Challenges
Self-Understanding & Personal Growth
Adolescent & Adult Mental Health
Chantelle approaches these concerns through individualized assessment and collaborative treatment planning, recognizing that each person's experiences, circumstances, and support needs are different.
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Exploring Emotions with Greater Understanding
Emotions are an important part of how we experience and respond to the world.
For some individuals, emotions may feel particularly intense, difficult to predict, or challenging to manage during stressful situations.
These experiences can influence relationships, communication, decision-making, and everyday well-being.
Chantelle brings substantial experience incorporating Dialectical Behaviour Therapy (DBT) principles into counselling, including previous involvement in co-facilitating adult DBT groups.
Her approach may incorporate skills related to:
Recognizing emotional patterns and responses
Understanding triggers and stressful situations
Exploring distress tolerance strategies
Developing mindfulness and present-moment awareness
Strengthening interpersonal communication
Considering practical coping approaches for everyday challenges
Chantelle recognizes that developing emotional skills is a personal process. She works collaboratively with clients to identify approaches that are appropriate for their needs and circumstances.
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Thoughtful Care for Complex Emotional Experiences
Living with ongoing mood changes or personality-related concerns can influence many aspects of daily life, including relationships, self-perception, and emotional well-being.
Chantelle has clinical experience supporting individuals experiencing depression, bipolar disorder, borderline personality disorder, and other concerns involving emotional or interpersonal difficulties.
Her work also includes experience with clients navigating self-harm and suicidal thoughts, including clinical risk assessment and safety planning.
Chantelle approaches these experiences with sensitivity, recognizing the importance of understanding each client's circumstances, current needs, and available supports.
Counselling may involve exploring emotional experiences, developing coping strategies, and considering approaches to communication, relationships, and personal well-being.
Care is guided by clinical assessment, informed consent, and consideration of whether additional or collaborative services may be appropriate.
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Respecting Identity, Experience & Individuality
Feeling understood and respected is an important part of the counselling relationship.
Chantelle brings extensive experience supporting LGBTQIA+ clients across a range of emotional, relational, and mental health concerns.
Her approach recognizes that identity is one part of a person's broader experience, which may also include relationships, family circumstances, community connections, and individual life experiences.
Counselling may provide space to explore:
Identity and self-understanding
Relationships and communication
Family and social experiences
Stress associated with discrimination or exclusion
Emotional well-being and life transitions
Personal goals and sources of support
Chantelle values approaching each client without assumptions, allowing their individual experiences and priorities to guide the therapeutic conversation.
Her aim is to offer respectful, collaborative care where clients can explore concerns that matter to them.
OUTSIDE THE COUNSELLING SESSION
A Commitment to Understanding & Continued Learning
Chantelle's professional experience reflects a longstanding interest in mental health, human behaviour, and supporting people with diverse needs.
Alongside her counselling practice, her background includes psychology research, community support work, and volunteer involvement with Special Olympics British Columbia.
These experiences have contributed to her appreciation for individuality, inclusion, and the importance of adapting support to different circumstances.
Chantelle brings this perspective into her clinical work, valuing professional curiosity, thoughtful communication, and continued development as a counsellor.
Getting Started Is Simple
Find and book the care that feels right to you
01 | CHOOSE YOUR PRACTITIONER
Explore our Registered Massage Therapists and Registered Clinical Counsellors to find the right fit.
02 | BOOK YOUR APPOINTMENT
Choose Registered Massage Therapy in Langley or Registered Clinical Counselling virtually or in person by appointment.
03 | CONNECT WITH YOUR PRACTITIONER
Join us in clinic or online and begin with a conversation about what brings you in.
Frequently Asked Questions
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Eye Movement Desensitization and Reprocessing (EMDR) is a structured psychotherapy approach commonly used in the treatment of trauma-related concerns.
Nav holds EMDR certification through EMDRIA and may incorporate EMDR when appropriate to a client's needs, counselling goals, and clinical assessment. Not every counselling session involves EMDR.
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Dialectical Behaviour Therapy (DBT) is an evidence-informed psychotherapy approach that includes skills related to mindfulness, emotional regulation, distress tolerance, and interpersonal effectiveness.
Chantelle has experience incorporating DBT principles into individual counselling and has previously co-facilitated adult DBT groups.
The specific strategies used depend on each client's needs and clinical assessment. Individual DBT-informed counselling is not necessarily equivalent to a comprehensive DBT program.
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Yes.
Emotional regulation is an important area of Chantelle's clinical experience.
Counselling may involve exploring emotional patterns, understanding responses to stressful situations, and considering practical strategies for navigating difficult feelings.
The approach is adapted to the individual's circumstances and goals.
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Yes.
Chantelle has experience supporting individuals with borderline personality disorder and other personality-related concerns.
Her clinical background includes working with emotional regulation, interpersonal difficulties, and related mental health experiences.
Counselling approaches are considered collaboratively and guided by individual assessment.
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Chantelle has extensive experience working with LGBTQIA+ clients.
She values a respectful, inclusive approach that recognizes each person's identity, relationships, circumstances, and individual experiences without making assumptions about their needs.
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Chantelle has professional experience conducting risk assessments, developing safety plans, and supporting clients experiencing self-harm or suicidal thoughts.
The appropriateness of outpatient or virtual counselling depends on individual circumstances and clinical assessment. Additional or more immediate services may be recommended when necessary.
If you or someone else is in immediate danger, call 911 or visit the nearest emergency department. In Canada, call or text 988 for suicide crisis support.
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Chantelle has experience counselling adolescents, including individuals aged 13 and older.
Current age eligibility and appointment availability can be confirmed directly with MICRO before booking.
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Chantelle may be a suitable fit for individuals seeking a calm, collaborative counsellor with experience in emotional regulation, mood and personality-related concerns, and LGBTQIA+ affirming care.
A complimentary 15-minute consultation provides an opportunity to learn about her approach, ask questions, and explore whether working together feels appropriate.
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Some extended health plans provide coverage for services offered by Registered Clinical Counsellors.
Coverage and direct billing availability depend on the insurer and individual plan. Direct billing is offered as a courtesy where available, and clients remain responsible for any amounts not paid by their insurer.
We recommend confirming your coverage directly with your benefits provider.
CONNECT WITH CHANTELLE, RCC
Your Experiences Deserve Understanding. Your Next Steps Deserve Care.
Finding a counsellor whose approach feels comfortable is a personal decision.
Whether you're navigating difficult emotions, exploring patterns in your relationships, or seeking support for ongoing mental health concerns, Chantelle offers a thoughtful, compassionate environment to begin.
You don't need to have all the answers before reaching out.
A first conversation can be an opportunity to ask questions, learn about your options, and consider what meaningful support might look like for you.
Emotional Regulation & DBT-Informed Counselling
A practical, collaborative approach informed by extensive experience with Dialectical Behaviour Therapy (DBT), including co-facilitating adult DBT groups and supporting the development of coping and emotional regulation skills.
Mood, Personality & Complex Emotional Concerns
Clinical experience supporting individuals navigating mood disorders, personality-related concerns, self-harm, and difficult emotional experiences, with an emphasis on individualized assessment and thoughtful care.
LGBTQIA+ Affirming Counselling
An inclusive, respectful counselling approach informed by extensive experience working with LGBTQIA+ clients and recognizing the importance of identity, relationships, and individual lived experiences.