MEET THEA OLNEY-CSERE
Director of TC Virtual Solutions Co.
Operations Manager of Our Virtual Administrative Team
Meet Thea Csere – Administrative Support Specialist at MICRO Clinic
At MICRO MVMT & HEALTH CO, exceptional client care extends beyond the treatment room. Meet Thea, a valued member of our administrative team and the driving force behind our seamless virtual support services through TC Virtual Solutions Co.
With a strong passion for helping others, Thea brings kindness, compassion, and professionalism to every client interaction. Her vision for virtual administrative support was inspired by the evolving needs of modern healthcare, allowing our clinic to provide efficient, client-centered care both in-person and online.
Through our partnership with TC Virtual Solutions, we are proud to offer reliable virtual clinic services that enhance your experience from start to finish. Thea plays a key role in ensuring smooth operations behind the scenes, including direct billing, appointment scheduling, technical support, and day-to-day administrative coordination.
Her commitment to thoughtful, detail-oriented service helps create a stress-free experience for every client. At MICRO Clinic, we are honored to collaborate with TC Virtual Solutions in delivering accessible, high-quality care with a personal touch.
Thea Olney-Csere
A Personal Message from Thea
My motivation is rooted in delivering exceptional client service in every interaction. I believe each connection is an opportunity to create a positive, lasting impact, and I continuously refine my skills to ensure every client experience is warm, efficient, and supportive.
I am committed to improving the functionality and flow of our clinic’s administrative systems by developing, implementing, and optimizing processes that enhance both team performance and client care. Supporting my colleagues and contributing to a collaborative, growth-focused environment is a priority I take great pride in.
A quote that strongly reflects my approach to service is:
“To give real service, you must add something which cannot be bought or measured with money—and that is sincerity and integrity.” — Douglas Adams
Experience
Before becoming an Operations Manager and Virtual Assistant, I worked as an Education Assistant, supporting children in my community after earning my diploma in 2013. My passion for helping others has always been at the core of everything I do.
In 2016, I welcomed my first son and took time to fully embrace motherhood. I later had my second son in 2021, and raising my two boys continues to be one of my greatest joys and motivations. My family inspires me every day to grow, give back to my community, and lead by example.
In 2017, I began working part-time as a Medical Office Assistant at a Registered Massage Therapy clinic. This experience introduced me to the value of work-life balance and deepened my passion for supporting both clients and healthcare professionals. It ultimately led me to transition into virtual assistance.
Today, I specialize in providing administrative support for healthcare clinics, including appointment scheduling, direct billing, bookkeeping, and operational organization. I’m highly adaptable and focused on creating efficient systems that help clinics run smoothly.
With growing experience and a strong sense of purpose, I founded TC Virtual Solutions to support clinics across the Lower Mainland. I’m proud to lead operations for MICRO MVMT & HEALTH CO and to help healthcare professionals focus on what matters most—caring for their clients.
Certificates
Special Education Assistant Diploma awarded on December 13, 2013
Managing Hostile Interactions Certificate - 2013
Personal & Professional Development Certificate - 2013
This course included the following workshops:
Self-awareness and listening skills
Real life problem solving skills
Giving and receiving feedback
Leadership and assertiveness training and interview skills are integrated throughout the program to develop critical thinking and soft skills.
Fundamentals of American Sign Language Certificate - 2013.
POPARD Certificate Awarded - 2013
SET B.C Introduction to Assistive Technology Certificate - 2013
WHMIS Certificate - 2017
Emergency first aid CPR/AED level C Canadian Red Cross Certified